Privacy Policy – Kandiora

Last updated: March 2026

Kandiora respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how information is collected, used, and safeguarded when you use the Kandiora mobile application and related services.

Information We Collect

When you use Kandiora, we may collect:

• Account information such as your email address and authentication details
• Profile information you choose to provide, including name and birth details used for astrology-based features
• Optional inputs used for personalization (e.g., preferences, symbolic or reflective inputs)
• App usage data related to features and interactions within the app
• Subscription and entitlement information managed through Apple App Store services

Kandiora does not collect or store payment card details. All payments are processed securely by Apple through your App Store account.

How We Use Your Information

Your information is used to:

• Provide core app functionality and personalized experiences
• Generate features such as daily briefings, alignment insights, moon calendar data, and guided practices
• Maintain your account and securely sync your data across sessions
• Manage subscriptions and access to premium features
• Improve app performance, reliability, and security

Legal Basis for Processing (EEA Users)

If you are located in the European Economic Area (EEA), we process your data based on:

• Your consent (e.g., when providing profile or birth data)
• Performance of a contract (to provide app services)
• Legitimate interests (such as improving app functionality and security)

Data Storage & Security

Your data is stored using secure cloud infrastructure and protected through reasonable technical and organizational safeguards. We take appropriate measures to prevent unauthorized access, loss, misuse, or disclosure of your information.

Sharing Your Data

Kandiora does not sell your personal data. We do not share your information for advertising purposes. Data may be processed by trusted service providers strictly as required to operate the app, including secure hosting, authentication, database services, analytics, and subscription management.

Subscriptions

All subscription payments and billing are handled by Apple through your App Store account. Kandiora does not have access to or store your payment information.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to certain types of processing
• Withdraw consent at any time where applicable

Your Choices

You can:

• Update or edit your profile information within the app
• Delete certain stored content where applicable
• Request full account deletion
• Cancel subscriptions via your Apple App Store settings

Account Deletion

You may request deletion of your account and associated data at any time. Once processed, your personal data will be removed from active systems, except where retention is required for legal, security, or fraud-prevention purposes.

Children’s Privacy

Kandiora is not intended for children under the age of 13. We do not knowingly collect personal data from children. If such data is identified, it will be promptly deleted.

Astrology Content Disclaimer

Kandiora provides astrology-based insights and symbolic guidance intended for personal reflection and informational purposes only. The content is not a substitute for professional advice, including medical, psychological, financial, or legal guidance.

Changes to This Policy

This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised "Last updated" date.

Contact

If you have any questions about this Privacy Policy, you can contact us:

• WhatsApp: +45 716 28564
• Email: customerservice@kandlus.net
• Contact form